A little help

Something went sideways?

Your postcard should be the easy part.

Talk to us on WhatsApp

Tell us what you tried and what happened. For a saved postcard, include its link only if you are comfortable sharing the contents with support.

Open WhatsApp ↗

+996 556 052 559 · Support is personal; replies are not instant.

While you wait

If an illustration is taking a while, reopen the editor in the same browser. It can check the saved request. Repeatedly generating a new version uses more of your allowance.

To turn off a published link, use My cards in the browser that created it. You can restore it for up to seven days, within its original expiry. Clearing cookies can remove access to these controls. Copies already saved elsewhere are outside our control.

If you lost access or need help removing personal content, contact support. We may need to verify that the postcard is yours before changing access.

How storage and sharing work ↗